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The Churn Dilemma

#SolarisFieldStories - Episode 5

Watch the episode 5 of #SolarisFieldStories and learn about "Customer Churn Rate" challenges and best practices for the off-grid paygo sector.


"When we look deeper at the implications of churn, we realize once more that paygo is far more than just a payment collection method, but a diversity of business models which are still investigating paths to profitability, and that is what PaygOps helps them focusing into." - João MAGALHÃES, Head of Strategy and Business Planning at Solaris Offgrid.

About Solaris Offgrid:

Solaris Offgrid supports solar energy distributors to build strong customer traction and greater relations with investors through flexible and inclusive Paygo solutions, designed for last-mile operations. Adopting a bottom up approach in the design of its solutions and creating synergies with a strong network of partners to solve last-mile challenges, the company has already deployed Paygo solutions in nearly 20 countries through PaygOps, Solaris Offgrid in-house software solution built “In the Field, for the Field” and its proprietary hardware solutions. Leading reference in the off-grid solar market, PaygOps, is engineered to deliver modular and interoperable solutions to address off-grid energy access challenges and distribution complexity. For more information on PaygOps, please contact enquiries@paygops.com.

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2020, Solaris Offgrid